The sequence
- Your list, by box code from the catalogue, with the number of boxes of each.
- Our confirmation: price and delivery date, line by line.
- Your decision. Accept the confirmation and the order goes ahead. Let it pass and it lapses, at no cost.
- Delivery to your business address, with the certificate of analysis for the batch that arrives.
Points to note
- First-time buyers go through the usual check: commercial register, tax card and, for research-grade products, a signed end-use declaration. Who can buy
- The certificate belongs to the batch delivered, so it is issued with that batch rather than at the pre-order stage.
- If a confirmed date moves, we tell you as soon as we know.
How to order sets out the full process, from list to delivery.