Terms of supply

EGY Peptides is the trading name used on this website. Your quotation names the company that sells to you.

We supply companies and institutions: cosmetic manufacturers and brands, laboratories, universities and research institutes, pharmaceutical companies and distributors. We do not supply individuals or consumers, and we do not sell through social media. By ordering, you confirm that you are buying in the course of your business and that the person ordering may commit your organisation.

Before a first order we ask for:

• your commercial register extract (السجل التجاري) and tax card (البطاقة الضريبية), or, for a university or public body, a letter on its letterhead naming the department and the person responsible;
• for research-grade products, the signed end-use declaration;
• for cosmetic-grade products, a short description of the cosmetic products the ingredient is for.

We may ask for more, and we may decline any order. You confirm that the documents you give us are true and current, and you tell us when they change. Who can buy from us

• Quotations are in US dollars unless the quotation states another currency.
• A quotation is valid for 14 days.
• A contract is made when you confirm a quotation in writing and we acknowledge the order. The prices, quantities, strengths and delivery terms on the acknowledged quotation are part of the contract.
• Every product is supplied to order. Delivery times are estimates.

• Prices are those on the acknowledged quotation. The quotation states whether taxes, customs duties, clearance and delivery are included.
• We accept bank transfer.
• Payment is due in full before dispatch, unless other terms are agreed in writing. Charges made by your own bank are yours to pay.

Where goods enter Egypt in your name, you hold the approvals, registrations and importer records the import needs, and you pay the duties and charges that fall on the importer. For the customs and EDA file we provide the commercial invoice, the packing list and the certificate of analysis, and the safety data sheet on request, where the manufacturer issues it.

• Research-grade products are for laboratory research only. You will not use them, or let them be used, in or on people or animals, and you will not resell or pass them on for those uses.
• Cosmetic-grade products are ingredients for cosmetic products applied to the outside of the body, made and placed on the market under your own EDA registration or notification. They are for no other route of use.
• You hold every licence, registration and notification your own manufacture, use or resale needs.
• If we have reason to think a product is being used or supplied outside these limits, we may stop supplying you at once and cancel open orders.

We give no advice on use in people or animals, on amounts for such use, or on treatment, and nothing on our website or in our documents is such advice. Technical information we pass on from a manufacturer, such as a use level in a cosmetic formula, is the manufacturer's; you decide whether it suits your product.

• We deliver to the business address in Egypt on the acknowledged quotation. Someone authorised by your organisation must receive the goods and sign for them.
• Delivery times are estimates unless the quotation fixes a date.
• The quotation states the delivery charge.
• Risk in the goods passes to you on delivery. Ownership passes when we have been paid in full.

Check each delivery when it arrives. Problems are handled under our claims and returns policy, which forms part of these terms.

Each batch comes with the manufacturer's certificate of analysis, and on request with the specification and safety data sheet. We warrant that the goods match the certificate for their batch. We give no other warranty: none that a product suits a particular experiment, formula or purpose, and none that a research-grade product is fit for use in people or animals, because it is not.

Storage, handling and disposal are your responsibility from delivery. Store each product as its label and safety data sheet say.

You may cancel at any time before you confirm a quotation. After confirmation, ask us first: goods already ordered from the manufacturer for you may not be cancellable.

Our total liability for an order is limited to the price paid for the goods concerned. We are not liable for loss of profit, loss of production, the cost of recalling your own products, or any other indirect loss. Nothing in these terms limits liability for fraud or gross fault, or any liability that Egyptian law does not allow to be limited.

If customs holds, transport failures, strikes, regulatory action, a manufacturer's failure or another event outside our reasonable control delays or prevents delivery, we tell you as soon as we know. Either of us may then cancel the goods affected, and we refund what you paid for goods not delivered.

We keep records of whom we supplied, with which batches and on what documents. We cooperate with the Egyptian Drug Authority (EDA) and other competent authorities, and give them records when the law requires it.

Formulas, volumes and plans you share with us are used only to quote and supply you. We pass them to no one else, except to a manufacturer or courier where the order needs it, or to an authority where the law requires.

We handle personal data as our privacy notice sets out.

These terms are governed by the law of the Arab Republic of Egypt. We will first try to settle any dispute by discussion; if that fails, it goes to the forum named in your quotation.

We may update these terms. The version published on the day you confirm an order applies to that order.